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TRiO Student Support Services (SSS) Academic Advisor

Position Summary
Big Bend Community College (BBCC) is seeking qualified candidates for a full-time, 11-month position as a TRiO Student Support Services (SSS) Academic Advisor.­­­­­­­­­­­­­­­­­­ The TRiO Student Support Services Academic Advisor is responsible to provide proactive recruiting and retention support for academic, career, and transfer advising services for program participants. The purpose of the TRiO Student Support Services program is to retain and graduate low-income, first-generation and differently-abled students.
This position reports to the Director of TRiO Student Support Services and works closely with Counseling, Financial Aid, Admissions/Registration, and Disability Support Services to provide services to all eligible participants. This is a full-time, 11-month, grant-funded position. This position is dependent upon continued grant funding and is exempt from the Washington State Civil Service Law, chapter 41.06 RCW. However, for purposes of the Washington State Minimum Wage Act, chapter 49.46 RCW, this position is classified as salaried, non-exempt.
Big Bend Community College (BBCC) is a comprehensive public community college serving a large, rural district in central Washington State. BBCC’s main campus is located in the City of Moses Lake (pop. 24,009) in Grant County, situated on the former Larson Air Force Base. In addition to the central campus, BBCC has learning centers in seven outlying communities that provide adult basic education, high school completion, and English Language Learning programs as gateways to college. We are accredited by the Northwest Commission on Colleges and Universities and we serve approximately 4,000 students, with an annualized FTE of approximately 2,000.
Big Bend Community College strives for excellence in teaching and learning. We are a student-centered and innovative college that is committed to fostering a community that supports and recognizes the value of diversity; 42% of our student-body is Hispanic. Big Bend is a designated Hispanic Serving Institution (HSI). Our student body consists of 75% first-generation college students and 71% of our students receive some form of financial assistance.
Our college seeks candidates who have a deep commitment to and understanding of the rewards and challenges of working with students. We particularly welcome those who will be active participants in our small but thriving college community.
The deadline to submit applications is December 27, 2020 at 11:59pm. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged. 
Essential Job Duties
Primary responsibilities include but may not be limited to the following: 
  • Assist with recruitment, selection, and orientation of new Student Support Services participants.
  • Advise students on academic, personal, career, financial aid and economic literacy, and transfer planning through workshops, a first-year experience course, and individual counseling/advising.
  • Maintain a caseload of program participants by assessing individual needs and providing services and activities which lead to academic success.
  • Assist students in completing scholarships, financial aid, and college/university applications.
  • Lead workshops for students in various topics such as study skills instruction, financial planning, and transfer advising. 
  • Coordinate and supervise four-year college campus visits, academic, and cultural activities. 
  • Maintain timely and accurate records including contact logs, case notes, and files. Assist with data management, surveys, and program evaluation.
  • Provide program participants information and referrals to all appropriate college student programs, college departments, community resources, and program-sponsored online tutoring.
  • Assist with the planning and execution of program’s first-year experience course and transfer summer bridge program.
  • Disseminate information regarding Student Support Services program to the campus community. 
  • Participate in related professional conferences and in-service activities. Participate in college activities such as new student registration and serve on committees that focus on improving the success of students who are from traditionally unrepresented in postsecondary education.  
  • Maintain professional growth and development through seminars, trainings, and professional affiliations to keep apprised of latest trends in field of expertise.
  • Ensure no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of SDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.
  • Ensure compliance with college policies and procedures and state and federal regulations.
  • Work and interact effectively with colleagues, staff, students, administrators and others of various cultural and socio-economic backgrounds.
  • Perform related duties and responsibilities as may be required.
Minimum & Desirable Qualifications
At the time of application, all applicants must possess the following: 
  • Bachelor’s degree in counseling, social work, education, or related field from a regionally accredited institution. 
  • One or more years of professional experience assisting students in the target population (first generation, financially disadvantaged, and/or differently-abled students) and/or individuals from diverse academic, age, socioeconomic, cultural, and ethnic backgrounds.
  • Experience advising and/or assisting students, especially traditionally underserved or underprepared students.
  • Knowledge of basic computer skills including Microsoft Office Suite.
  • Valid Washington State driver’s license. 
  • Bilingual English/Spanish proficiency.
  • Professional or personal experiences in overcoming barriers similar to program participants.

Application Instructions
The deadline to submit applications is December 27, 2020 at 11:59pm.  Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged. 
To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:
  1. BBCC Online application.
  2. Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
  3. Comprehensive resume or CV.*
  4. Response(s) to the questions found in the Supplemental Questions Tab above.* 
  5. Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.* 

NOTE: All of the above items are required to ensure your consideration for this position. The items marked with an asterisk are required to be included/uploaded with your online application prior to submission. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc. 
BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.
Persons hired will need to provide documentation verifying identity and employment authorization to work in the United States.
A background check including criminal record history will be conducted for new hires. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform the position.
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions. 
Official transcripts must be provided to the college within the first thirty (30) days of employment.
Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification. 
Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973. Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; 509-793-2010 or via email at
In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC’s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies page of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.
BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security page of the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.
This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice. 

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Big Bend Community College
7662 Chanute Street, NE
Moses Lake, Washington, 98837